MYEG 0138 annual report 2009

MyEG serves as a community-based information and services centre for the public to access information, execute transactions and interact with the government and government-related institutions by utilizing its electronic services.


MyEG operation can be divided into two category; Government Enterprise Solution (“GES”) and Government to Citizen (“G2C”) services.

The GES services, delivered primarily through our E-Service Centres nationwide, are mainly catered to the daily electronic transactions of Jabatan Pengangkutan Jalan (“JPJ”) for services such as electronic test taking of the Highway Code, application of driving license, and security digital imaging.

The G2U services focus principally on electronic test booking, licensing, and E-Insolvency for Jabatan Insolvensi websites.
Divident policy
30% of the net profit.


Year 2007

• Launch a driving license renewal services and deployment of E-services pertaining to MyKad.
• Launch online transactional services for Jabatan Pendaftaran Negara (JPN)
• Completed the acquisition of mySPEED.com Sdn Bhd
• Completed the acquisition of Fidelity Radiance Sdn Bhd

Future prospects

• Launch online road tax renewal and purchase motor vehicles insurance.
• Highly optimistic of consumer acceptance of this service, based on the existing number of registered vehicles of approximately 15 million in Malaysia.

Year 2008

• Earning growth was driven by revision of rates for driving test services in 2007 and the launch of online road tax renewal services.
• Another service was the online fuel cash rebate, a collaborative effort between MYEG and Pos Malaysia Berhad.
• Government’s allocation of RM 572.7 million under Ninth Malaysia Plan to improve E-Government applications.

Research and Development Review

• The group is researching online booking of JPJ’s on the road driving test and online checking of KEJARA demerit points. These services are expected to be introduced in 2009.
• Other approval-pending projects include online motor vehicle registration and electronic application of vehicle registration numbers.

Year 2009

• Revenue grew 19.8% year-on-year, largely due to the tremendous response to the Fropu’s latest service offerings, i.e. the online road tax renewal and auto insurance renewal which were launched in April 2008.
• MYEG also grew its network of E-Service Centers from 54 in 2008 to 65 in 2009, beside that, the number of E-Service Kiosks deployed nationwide in the year under review to 315, from 140 previously .

Research and Development

• Online application of vehicle registration numbers, tax monitoring system for the Customs Department, and online application for MyKad replacement and others.

Future Prospects

• Almost 20% of all Malaysian Internet users went online to conduct e-Government transaction in 2008, so there is still a room to grow.
• Continue to implement its aggressive marketing campaign in order to create to-of-mind awareness for MYEG as Malaysia’s e-Government services provider.
• Continue to focus on organic growth, by expanding the geographical reach nationwide.
• The group targets to open approximately another 30 E-Service Centers in 2010 bringing to a total 95 nationwide.
• Maintain our emphasis on Research and Development in order to facilitate the continuous introduction of new services, and hone the competitive edge in the e-Government sector at the same time.